Customer Service

It all starts with our company’s culture that is conveyed through quality internal communication and with the collaboration of our clients. Each department is well-trained and sensitized to the needs of our clients and to good business practices. Roy & Fils Ltd. is not the work of one single person. At all times, our staff will make sure to direct your requests to those responsible, in order to quickly intervene in the process of your purchase experience and to ensure your full satisfaction.